Pentahelix model in tourism destination development Kota Tua Jakarta

Abstract

Background: Kota Tua Jakarta is a rapidly growing tourism destination with high historical value, attracting both domestic and international tourists. The development of this area as a tourism destination is influenced by various stakeholders, and the Pentahelix model, involving academics, businesses, communities, government, and media, is an essential framework to understand their roles and contributions. Methods: This study employed a qualitative approach to analyze the impact of the Pentahelix model on the development of Kota Tua Jakarta. Data were collected through interviews, document analysis, and observations, focusing on the collaborative efforts of the five key stakeholders in shaping the destination's growth. Findings: The results show that collaboration among the five elements of the Pentahelix model has significantly contributed to the development of Kota Tua Jakarta as a tourist destination. Each stakeholder brings unique strengths: academics contribute research and knowledge, businesses drive economic growth, the community preserves cultural heritage, the government provides regulatory support, and media promotes the destination. However, despite the positive impact, there is still room for improvement to achieve more sustainable development. Conclusion: The study concludes that while the Pentahelix model has successfully fostered collaboration in the development of Kota Tua Jakarta, maximizing these synergies is crucial for reaching long-term sustainability goals. Increased coordination and strategic planning among stakeholders are needed for continued grow. Novelty/Originality of This Study: This research provides an in-depth analysis of the Pentahelix model in the context of tourism development, particularly in a historically significant area like Kota Tua Jakarta. The study offers insights into the benefits and challenges of multi-stakeholder collaboration, highlighting the need for enhanced cooperation to ensure sustainable tourism development in urban heritage destinations.