Cybersecurity education for the elderly as a strategic tool to mitigate digital economic risks
DOI:
https://doi.org/10.61511/emagrap.v3i2.2026.2631Keywords:
cybersecurity education, digital economy security, elderly digital literacy, online fraud risk, risk managementAbstract
Background: The vulnerability of older people to online fraud has increased drastically, with national losses reaching IDR 2 trillion by April 2025. These frauds pose a significant threat not only to the elderly but also to the stability of Indonesia’s financial sector and fintech industries, highlighting the need for systemic solutions that protect both individuals and businesses. This study aims to develop a cybersecurity education application for the elderly, which not only addresses common fraud patterns in Indonesia, such as fake lotteries, digital bank fraud, and WhatsApp social engineering, but also serves as part of a broader strategy to protect the digital economy, mitigate business risks, and strengthen financial sector security. Methods: The study uses the R&D method with the analysis, design, development, implementation, evaluation model. The application features an elderly-friendly interface with large fonts, simple navigation, and adaptive learning. User testing was conducted with elderly participants to assess usability and effectiveness, incorporating experiential learning principles to enhance engagement. Findings: Initial prototype evaluation with 15 elderly participants (aged 62-74) showed that 87% successfully completed basic navigation tasks independently, and 73% completed the full learning flow without assistance. The experiential learning approach integrated into the prototype design proved more effective than traditional lecture-based methods in preliminary testing. Common usability challenges identified included back navigation difficulties (40% of participants) and quiz submission confusion, informing iterative design improvements. Conclusion: This application offers a sustainable, cost-effective solution that not only reduces cybercrime-related losses among the elderly but also contributes to a broader strategy of economic digital security. Novelty/Originality of this article: This research introduces a unique approach that combines cybersecurity education for the elderly with strategies to mitigate economic risks in the digital economy. The application integrates an elderly-friendly interface and experiential learning techniques to enhance digital literacy, while simultaneously offering a scalable solution to reduce the broader impact of online fraud on the financial sector.
References
Abuhassna, H., Alnawajha, S., Awae, F., Adnan, M. A. B. M., & Edwards, B. I. (2024). Synthesizing technology integration within the Addie model for instructional design: A comprehensive systematic literature review. Journal of Autonomous Intelligence, 7(5), 1-28. https://doi.org/10.32629/jai.v7i5.1546
Amouzadeh, E., & Davoodi, I. (2025). Optimizing mobile app design for older adults: Systematic review of age-friendly design. Aging Clinical and Experimental Research, 37, 248. https://doi.org/10.1007/s40520-025-02891-3
Apriyadi, D. (2025). Indonesia Anti-Scam Centre: Society's Shield from Financial Fraud. Kompas. https://www.kompas.id/artikel/en-indonesia-anti-scam-centre-perisai-masyarakat-dari-penipuan-keuangan
Bai, S., Hew, K. F., Gonda, D. E., Huang, B., & Liang, X. (2022). Incorporating fantasy into gamification promotes student learning and quality of online interaction. International Journal of Educational Technology in Higher Education, 19(1), 29. https://doi.org/10.1186/s41239-022-00335-9
Bilodeau, J. (2022). Try Experiential Cybersecurity Awareness Training and Reap the Rewards. cgnet.com. https://cgnet.com/blog/try-experiential-cybersecurity-awareness-training-and-reap-the-rewards/
Branch, R. M. (2009). Instructional design: The ADDIE approach. Springer. https://doi.org/10.1007/978-0-387-09506-6
Burton, A., Cooper, C., Dar, A., Mathews, L., & Tripathi, K. (2022). Exploring how, why and in what contexts older adults are at risk of financial cybercrime victimisation: A realist review. Experimental gerontology, 159, 111678. https://doi.org/10.1016/j.exger.2021.111678
Cheng, Y., Sharma, S., Sharma, P., & Kulathunga, K. M. M. C. B. (2020). Role of personalization in continuous use intention of Mobile news apps in India: Extending the UTAUT2 model. Information, 11(1), 33. https://doi.org/10.3390/info11010033
CSA. (2024). The Rise of Cybercrime Targeting Older Adults: Understanding the Threat Landscape to Prevent Attacks. Cyber Security Asia. https://cybersecurityasia.net/rise-cyber-crime-targeting-older-adults/
Consumer Financial Protection Bureau. (2025). Protecting older adults from fraud and financial exploitation. Consumer Financial Protection Bureau. https://www.consumerfinance.gov/consumer-tools/educator-tools/resources-for-older-adults/protecting-against-fraud/
Elder Options of AGE. (2025). Enhancing digital literacy for older adults playbook: Manual of best practices from councils on aging in Massachusetts. Elder Options of AGE.
Elm Learning. (n.d.). Elevating cybersecurity awareness with experiential training [Case study]. https://elmlearning.com/case-studies/elevating-cybersecurity-awareness-with-experiential-training/
Evans, L. (2022). The ADDIE Model for Instructional Design [+Pros/Cons & FAQs]. University of San Diego. https://onlinedegrees.sandiego.edu/addie-model-instructional-design/
Fujs, D., Vrhovec, S., Hovelja, T., & Vavpotič, D. (2025). SmartICST: a smart information and cyber security training approach for older adults. Education and Information Technologies, 30(14), 19911-19932. https://doi.org/10.1007/s10639-025-13564-y
Güth, F., & van Vorst, H. (2024). To choose or not to choose? Effects of choice in authentic context-based learning environments. European Journal of Psychology of Education, 39(4), 3403-3433. https://doi.org/10.1007/s10212-024-00798-6
Havers, B., Tripathi, K., Burton, A., McManus, S., & Cooper, C. (2024). Cybercrime victimisation among older adults: A probability sample survey in England and Wales. PLoS One, 19(12), e0314380. https://doi.org/10.1371/journal.pone.0314380
Internet Crime Complaint Center. (2024). 2024 Ic3 Annual Report. Internet Crime Complaint Center. https://www.ic3.gov/AnnualReport/Reports/2024_IC3Report.pdf
Ilin, V. (2022). The role of user preferences in engagement with online learning. E-Learning and Digital Media, 19(2), 189-208. https://doi.org/10.1177/20427530211035514
Lazarus, S., Tickner, P., & McGuire, M. R. (2025). Cybercrime against senior citizens: exploring ageism, ideal victimhood, and the pivotal role of socioeconomics: S. Lazarus et al. Security Journal, 38(1), 42. https://doi.org/10.1057/s41284-025-00482-4
Meta. (2025). Cybersecurity Awareness Month: Helping Older Adults Avoid Online Scams. Meta Newsroom. https://about.fb.com/news/2025/10/cybersecurity-awareness-month-helping-older-adults-avoid-online-scams/
Morrison, B., Coventry, L., & Briggs, P. (2021). How do Older Adults feel about engaging with Cyber‐Security?. Human behavior and emerging technologies, 3(5), 1033-1049. https://doi.org/10.1002/hbe2.291
Morrison, B. A., Nicholson, J., Coventry, L., & Briggs, P. (2023). Recognising diversity in older adults' cybersecurity needs. In Proceedings of the 2023 ACM conference on information technology for social good (pp. 437-445). https://doi.org/10.1145/3582515.3609565
Nadila, A. P., Tranggono., & Islami, M. C. P. A. (2025). Application of the Think Aloud and System Usability Scale (SUS) Methods in Usability Evaluation in Online Transportation Applications for the Elderly. Journal of Applied Informatics and Computing, 9(2), 501-510. https://doi.org/10.30871/jaic.v9i2.9191
NCO. (2023). How older adults can improve their personal cyber security. National Council on Aging. https://www.ncoa.org/article/how-older-adults-can-improve-their-personal-cyber-security/
Parikh, A. (2023). What Is the ADDIE Model of Instructional Design. D2L. https://www.d2l.com/blog/what-is-the-addie-model-of-instructional-design/
Pramod, D. (2025). Gamification in cybersecurity education; a state of the art review and research agenda. Journal of Applied Research in Higher Education, 17(4), 1162-1180. https://doi.org/10.1108/JARHE-02-2024-0072
Quinlan, M., Ceross, A., & Simpson, A. (2025). The efficacy potential of cyber security advice as presented in news articles. Interacting with Computers, 37(1), 30-48. https://doi.org/10.1093/iwc/iwae048
Richardson, L. (2024). How can tech protect adults online?. Google Public Policy. https://publicpolicy.google/article/how-can-tech-protect-adults-online/
Tanuwidjaja, Y. (2023). Indonesia Cybersecurity. The International Trade Administration. https://www.trade.gov/market-intelligence/indonesia-cybersecurity
Vercruyssen, A., Schirmer, W., Geerts, N., & Mortelmans, D. (2023). How “basic” is basic digital literacy for older adults? Insights from digital skills instructors. In Frontiers in Education (Vol. 8, p. 1231701). Frontiers Media SA. https://doi.org/10.3389/feduc.2023.1231701
Wannapipat, W., & Wiersma, W. (2025). Bridging the Digital Divide: User Interface Design Principles for Enhancing Elderly Learners’ Engagement with Educational Technology. In International Conference on Innovative Technologies and Learning (pp. 284-293). Cham: Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-98185-2_30
Washington State Office of the Attorney General. (n.d.). Internet safety for seniors. Washington State Office of the Attorney General. https://www.atg.wa.gov/internet-safety-seniors
Downloads
Published
How to Cite
Issue
Section
Citation Check
License
Copyright (c) 2026 Daffa Mahdy Brata, Bainul Dwi Tri Putra, Anindito Anindito

This work is licensed under a Creative Commons Attribution 4.0 International License.













